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Terms of Service

Last Updated: 2024

Welcome to Dalto Software. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using Dalto Software's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Services Description

Dalto Software provides enterprise digital transformation services, including but not limited to:

  • AI and Machine Learning solutions
  • Digital transformation and system integration
  • Custom software development
  • Cloud infrastructure and DevOps services
  • IoT and smart systems implementation
  • Data engineering and analytics
  • Enterprise application development
  • Legacy system modernization

Specific services, deliverables, timelines, and pricing will be detailed in individual project agreements or statements of work.

3. Client Responsibilities

When engaging our services, clients agree to:

  • Provide accurate and complete information about project requirements
  • Respond to requests for information and feedback in a timely manner
  • Provide necessary access to systems, data, and resources
  • Ensure appropriate internal stakeholder involvement
  • Comply with payment terms as specified in the project agreement
  • Respect intellectual property rights and confidentiality obligations

4. Project Agreements

All projects will be governed by a separate written agreement or statement of work that specifies:

  • Scope of work and deliverables
  • Timeline and milestones
  • Payment terms and conditions
  • Acceptance criteria
  • Support and maintenance provisions
  • Intellectual property ownership
  • Confidentiality obligations

In case of any conflict between these Terms and a specific project agreement, the project agreement shall prevail.

5. Payment Terms

Payment terms will be specified in individual project agreements. Generally:

  • Payment schedules may include upfront deposits, milestone-based payments, or other arrangements
  • Invoices are due within the period specified in the project agreement (typically 15-30 days)
  • Late payments may incur interest charges as permitted by law
  • We reserve the right to suspend services for non-payment
  • All fees are exclusive of applicable taxes unless otherwise stated

6. Intellectual Property Rights

6.1 Client-Owned IP

Upon full payment, clients receive ownership of custom deliverables created specifically for their project, as detailed in the project agreement.

6.2 Dalto Software IP

We retain ownership of:

  • Pre-existing tools, frameworks, and methodologies
  • General knowledge and skills acquired during project execution
  • Reusable code components and libraries not specific to the client's business

6.3 Third-Party IP

Projects may utilize third-party software, libraries, and services. Clients are responsible for obtaining and maintaining appropriate licenses for third-party components as required.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes:

  • Business strategies and requirements
  • Technical specifications and designs
  • Source code and documentation
  • Financial information
  • Any information marked as confidential

Confidentiality obligations survive project completion and continue indefinitely unless otherwise specified in a project agreement.

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimer

Except as expressly stated in project agreements, services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim shall not exceed the fees paid for the specific project in question
  • We shall not be liable for indirect, incidental, consequential, or punitive damages
  • We are not liable for business interruption, lost profits, or data loss
  • Clients are responsible for maintaining appropriate backups of their data

Specific liability provisions may be detailed in individual project agreements.

10. Indemnification

Clients agree to indemnify and hold harmless Dalto Software from any claims, damages, or expenses arising from:

  • Client's use of delivered solutions in violation of applicable laws
  • Client's breach of these Terms or project agreements
  • Third-party claims related to client-provided content or specifications
  • Unauthorized modifications to delivered solutions

11. Term and Termination

11.1 Project Duration

Each project engagement continues until completion of deliverables as specified in the project agreement.

11.2 Termination Rights

Either party may terminate a project engagement:

  • By mutual written agreement
  • For material breach by the other party, with 30 days' written notice to cure
  • Immediately if the other party becomes insolvent or enters bankruptcy proceedings

11.3 Effect of Termination

Upon termination:

  • Client pays for all completed work and expenses incurred up to the termination date
  • We deliver all completed work products upon receipt of payment
  • Confidentiality and intellectual property provisions survive termination

12. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, telecommunications failures, or other force majeure events.

13. Modifications to Services and Terms

We reserve the right to modify our services and these Terms at any time. Material changes will be communicated through our website or via email. Continued use of our services after changes constitutes acceptance of modified Terms.

14. Dispute Resolution

In the event of any dispute arising from these Terms or our services:

  • Parties agree to first attempt resolution through good-faith negotiation
  • If negotiation fails, disputes may be submitted to mediation
  • Any legal proceedings shall be governed by the laws of India
  • Jurisdiction shall be in the courts of India

15. General Provisions

15.1 Entire Agreement

These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between the parties and supersede all prior agreements.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

15.3 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

15.4 Assignment

Clients may not assign rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations with notice to the client.

16. Contact Information

For questions about these Terms or to discuss project engagements, please contact us:

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service.